Refund Policy

We have a 3-5 business day exchange policy, which means you have 3-5 business days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at aptomgirl@gmail.com. If your return is accepted, we’ll send you an email, as well as instructions on how and where to send your package. You will be responsible for shipping costs. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at aptomgirl@gmail.com.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 
All sales are final, only exchanges are allowed upon inspections.